Returns & Refunds

If your lamp arrives damaged, we'll make it right.

7-day return window

You can request a refund for a damaged lamp within 7 days of delivery.

How to request a refund

Contact us within 7 days of delivery with your order number and photos or a video clearly showing the damage. Once we've reviewed your proof, we'll process your refund.

Please note

Refunds are only available for lamps that arrive damaged. We can't accept returns without proof of damage, or after the 7-day window.